In this review we talk a little about Gate1Travel , a travel agency from the USA. Gate 1 Travel was founded in 1981 with the dream to bring the best travel experiences to those who love to see the world. We began as a tour operator offering escorted tour experiences primarily throughout Israel, Egypt, Jordan, Greece and Turkey. We have since expanded globally, now offering hundreds of tours across all seven continents. As we continue to grow, we have stayed true to our commitment to live up to our motto, and continually offer More of the World for Less. From a staff of 3 in the beginning, our growing company has expanded to over 400 employees worldwide.
Gate1Travel is a very big travel agency, you should find practically anything you may want in their offer. Lets see what are their summer 2019 top offers : What a wonderful trip! Gate 1 and the local coordinator, Tom, fit a number of sights and activities into 15 days! Gate 1’s customer service was also exceptional in assisting with logistics during our flights to Cambodia. Thank you for a terrific time! Featured Destination Vietnam “We would love for you to join us on an upcoming Gate 1 Travel Vietnam escorted tour. If you’re looking to experience the best of Vietnam, here is your chance! Visit the magnificent Saigon Opera House in Ho Chi Minh City; explore the Old City of Hoi An; tour the Imperial City in Hue; view the thousands of limestone islands rising out of the sea in Halong Bay, and so much more! Don’t miss this opportunity of a lifetime!”.
Random customer reviews : My wife and myself took a tour with Gate 1 to Morocco in February, which I must say was very nicely organized. Where I have had an unpleasant experience with Gate 1 is in the booking of my flights thru Gate 1, and their refusal to address my issue. In booking our flights we requested Premium Economy on all flights to and from Atlanta / Morocco. We paid a surcharge of $599.00 each. The only flight we were accommodated in Premium Economy was Atalanta / Morocco. Connecting flight from Paris to Morocco was economy class with some of our fellow tour group who never paid any surcharge. Read extra details about Gate1travel complaints.
Some negative reviews : Please be warned, this company was not helpful when we were stranded, they would not help us meet up with the tour group after our fights were cancelled, they wanted us to deal directly with the airlines even though we were having so many problems rebooking two consecutive cancelled flights. They seemed really helpful when we were buying the tour and answered all our questions, seemed friendly, BUT, once we set off on our trip they were very unhelpful when we encountered problems. Worst customer service I’ve ever experienced. Please do your research before booking with any travel company, especially this one. We ended up canceling our dream Italy vacation because of their lack of help when we needed them most, fortunately we bought our own insurance so we got our money back, but our other family members who did make it on the trip said the accommodations and meals were sub-par, and they felt ripped off. Beware.
Some positive reviews : Four of us scheduled a 5 day three night tour to Rome, Italy. We flew out of LAX to FCU on Delta. Related: Gate1travel – Gate1 11 day Venice, Florence, Rome, Sorrento Italy Tour was outstanding. We did not expect much because the cost even with adding all possible options was the lowest available we could find. The rooms were in a hotel called The Grand Hotel Palatino with breakfast buffet included. The hotel was within walking distance to the Colosseum and Trevi Fountain. All the day tours were well organized. We were routinely ushered in passed waiting lines and entered sites without delay. Transportation was efficient and dependable. This was ten years ago. Today I am shopping for a tour again. So of course I am looking at Gate 1 Travel.